Loading... Please wait...

FAQ - Frequently Asked Questions

Listed below are the responses to many commonly asked questions about products and policies, if you do not see the answer to your question below, please feel free to contact us via email. A member of our Gear Beast Support Team will respond to you promptly.

   

GENERAL FAQ

Q. How do I contact the Gear Beast Customer Support Team?

A. You can reach us through the Contact Us link on the bottom of each page. Mobile Users please email us directly at support@gearbeast.com

Any questions regarding purchases made through Amazon.com , eBay.com, or Groupon.com please contact:

Amazon

eBay

Groupon

Q. How long will it take Customer Service to respond to my email?

A. Please expect a response within a couple of hours Monday-Friday and a bit longer on Saturday, Sunday and Holidays.

Q. When can I expect to receive my order?

A. All Gear Beast orders are processed within 2 business days and are shipped via United States Postal Service First Class Mail. You can expect to receive your purchase in 7 to 10 days.

Q. How do I Return or Exchange an item purchased through gearbeast.com?

A. Please contact the Gear Beast Returns Center through the link on the bottom of each page. A Customer Support Team member will process your return or exchange. Any questions regarding purchases made through Amazon.com , eBay.com, or Groupon.com please contact: Amazon, eBay, or Groupon.

Q. How do I cancel an order?

A. If you need to cancel an order please use the Contact Us link on the bottom of each page. Mobile Users please email us directly at support@gearbeast.com. Our ability to cancel an order will depend upon how soon after you placed the order you contact us. Orders that can be cancelled will be refunded within 24 hours to the original form of payment.

Q. How long is my Gear Beast product under warranty? What does the warranty policy cover?

A. At Gear Beast, our first priority is customer satisfaction. That is why we offer a Lifetime Hassle-Free Warranty on all Gear Beast products purchased directly from Gear Beast or authorized resellers. Our Warranty Policy is straightforward: We offer to either replace, repair or refund your product, at our discretion, with any defect in manufacturing workmanship (but not due to customer damage). Our Warranty does not include connected devices, incidental and/or consequential damages of any kind. The customer is responsible for the one-way shipping cost to send the product to us. Email us using the form below to receive a Warranty Return Authorization Number, which must be included with the returned item. For any further questions regarding our Lifetime Hassle-Free Warranty, contact us. Expect a response within 24 hours. Our Warranty Policy is only applicable to the original owner of the product.

Q. I have submitted my warranty claim. When will I receive my replacement?

A. You will receive an approval/rejection notification on your claim within 24 hours followed by a tracking number for approved replacements when the item(s) ships. If more than 72 hours have passed since the claim was submitted, and you have not received any notification, please contact Gear Beast Customer Support for assistance.

A. Gear Beast replacement orders are processed within 2 business days and are shipped via United States Postal Service First Class Mail. You can expect to receive your purchase in 7 to 10 days.

Please submit a warranty claim through the Lifetime Warranty link at the bottom each page if you purchased your product from our website.

Q. What is the status of my order?

A. You will be emailed anytime there is a change in order status. This can also be checked by logging into your gearbeast.com account. Once you recieve a tracking number for your order, go to the Shipment Tracking link located on the bottom of each page and enter the number. You may also email us if you feel there may be an order error.

   

HEADPHONES

GearBuds and GearBuds Mic

Q. What is the length of the cord of GearBuds and GearBuds Mic?

A. The GearBuds cords are 46 inches long.

Q. What colors do the GearBuds and GearBuds Mic come in?

A. The GearBuds are available in White, Black, and Hot Pink

The GearBuds Mic is available in Black only.

Q. How many earbud adapters come with the GearBuds and GearBuds Mic and what sizes are they?

A. The GearBuds and GearBuds Mic include 3 sets of silicone adapters (S/M/L)

Q. Are replacement earbud adapters available for the GearBuds or GearBuds Mic?

A. Replacements of the silicone earbud adapters are currently not available for sale for the GearBuds or GearBuds Mic.

Q. Do the GearBuds and GearBuds Mic have noise cancellation?

A. The GearBuds and GearBuds Mic are noise reducing but not noise cancelling.

Q. Do the GearBuds and GearBuds Mic have an in-line volume control on the cord?

A. The GearBuds and GearBuds Mic do not have volume control.

Q. Do the GearBuds and GearBuds Mic have an in-line Microphone on the cord?

A. The GearBuds with Mic do have a Microphone on the cord. The GearBuds do not.

Q. Do the GearBuds and GearBuds Mic have in-line call answering capability on the cord?

A. The GearBuds do not have call answering capability. The GearBuds Mic has a Simple One-Touch Call Button that allows the user to pick up a phone call with a single touch.

Q. Do the GearBuds and GearBuds Mic have track control capability on the cord?

A. No, GearBuds and GearBuds Mic do not have track control capability on the cord.

Q. What devices are GearBuds and GearBuds Mic compatible with?

A. The GearBuds and GearBuds Mic are compatible with any device that has a 3.5mm audio jack.

Q. What cases are the GearBuds and GearBuds Mic compatible with?

A. The GearBuds and GearBuds Mic are tested for compatibility with the most popular brands of cases such as Otterbox, Incipio, Belkin, and Spigen and of course are perfect for all Gear Beast Phone Cases and Armbands.

Q. Do the GearBuds and GearBuds Mic have a clip to attach the cord to clothing?

A. The GearBuds and GearBuds Mic do not have a clip to attach the cord to clothing.

Q. Are the GearBuds and GearBuds Mic water resistant?

A. The GearBuds and GearBuds Mic are not water resistant.

Q. Are the GearBuds and GearBuds Mic waterproof?

A. The GearBuds and GearBuds Mic are not waterproof.

Q. What is the warranty on the GearBuds and GearBuds Mic?

A. All Gear Beast products come with a Lifetime Warranty.

GearBuds Sport

Q. What is the length of the cord on the GearBuds Sport?

A. The GearBuds Sport cord is 50.5 inches long.

Q. What colors do the GearBuds Sport come in?

A. The GearBuds Sport are available in Black and Pink.

Q. How many earbud adapters come with the GearBuds Sport and what sizes are they?

A. The GearBuds Sport includes 6 sets of silicone earbud adapters.

3 sets of Single Cone Adapters (S/M/L), 1 set of Double Cone Adapters (M) and 2 Sets of Triple Cone Adapter (S/L)

Q. Are replacement earbud adapters available for the GearBuds Sport?

A. Replacements of the silicone earbud adapters are currently not available for sale for the GearBuds Sport.

Q. Do the GearBuds Sport have noise cancellation?

A. The GearBuds Sport are noise reducing but not noise cancelling.

Q. Do the GearBuds Sport have controls and a microphone on the cord?

A. The GearBuds Sport does have an in-line volume control, microphone and a Simple One-Touch Call Answer Button that allows the user to pick up a phone will a single touch.

Q. Do the GearBuds Sport have track control capability on the cord?

A. No, the GearBuds Sport does not have track control capability on the cord.

Q. What devices is the GearBuds Sport compatible with?

A. The GearBuds Sport is compatible with any device that has a 3.5mm audio jack.

Q. What cases is the GearBuds Sport compatible with?

A. The GearBuds Sport are tested for compatibility with the most popular brands of cases such as Otterbox, Incipio, Belkin and Spigen and of course are perfect for all Gear Beast Phone Cases and Armbands.

Q. Do the GearBuds Sport have a clip to attach the cord to clothing?

A. The GearBuds Sport does have a clip to attach the cord to clothing.

Q. Are the GearBuds Sport water resistant?

A. The GearBuds Sport earbuds are IPX5 Certified and are water resistant to sweat and moisture.

Q. Are the GearBuds Sport waterproof?

A. No, the GearBuds Sport is water resistant but not waterproof.

Q. What is the warranty on the GearBuds Sport?

A. All Gear Beast products come with a Lifetime Warranty.

ARMBANDS

Gear Beast Premium Armbands

Q. Can Gear Beast Premium Armbands be used with a phone in a case?

A. Gear Beast Premium Armbands are designed to fit your device without a case to ensure that the phone functions properly when inside the armband. We do offer our Case Compatible line of armbands that are compatible with cases such as OtterBox and LifeProof.

Q. What devices are the Gear Beast Premium Armbands compatible with?

A. There are several models of Gear Beast Premium Armbands. Each has multiple compatibilities. Please review the product page to determine which armband is compatible with your specific phone.

Q. What size arms do the Gear Beast Premium Armbands fit?

A. Gear Beast Premium Armbands have a Multi-Position Strap that fits arms with circumference of 8 to 20 inches. Arms of 16 to 20 inches require the use of an included Armband Strap Extender. For smaller arms we recommend our Deluxe Armbands.

Q. What activities are compatible with the Gear Beast Premium Armbands?

A. Gear Beast Premium Armbands are made from material that does not stretch making it better suited for activities like running, hiking and biking than activities that require flexing like weight lifting. For activities requiring flexibility the Gear Beast Silicone Armband would be more appropriate.

Q. What size fits in the keyholder of the Gear Beast Premium Armbands?

A. Gear Beast Premium Armbands have a Key Holder that can accommodate an individual key. The Key Holder cannot accommodate a Key Fob.

Q. Can the Gear Beast Premium Armbands hold a credit card, license or cash?

A. There is sufficient room inside the Gear Beast Premium Armbands to place a single credit card, license or cash between the smartphone and the armband.

Q. What materials are the Gear Beast Premium Armbands made from?

A. Gear Beast Premium Armbands are made from Nylon and Neoprene materials. Gear Beast uses both glue and stitching in the manufacturing on the Velcro strap of our Premium Armbands.

Q. What is the front of the Gear Beast Premium Armbands made of?

A. Gear Beast Premium Armbands have a heavy duty clear vinyl cover on the front to protect the smartphone while in the armband.

Q. How do you recommend cleaning the Gear Beast Premium Armbands?

A. Gear Beast Premium Armbands should be hand washed with a solution of warm water and mild detergent. They should be air-dried.

Q. How does the Gear Beast Premium Armband protect the device from sweat/water?

A. . Gear Beast Premium Armbands have a Device Enclosure Flap to keep your device secure and prevent moisture from entering the pocket of the armband.

Q. Are Gear Beast Premium Armbands water resistant?

A. Gear Beast Premium Armbands are made from material that is water resistant which repels normal amounts of sweat and moisture.

Q. Are Gear Beast Premium Armbands waterproof?

A. Gear Beast Premium Armbands are made from material that is water resistant which repels normal amounts of sweat and moisture but they are not waterproof.

Q. Am I able to leave my screen protector and case on my phone while using the Gear Beast Premium Armband?

A. Gear Beast Premium Armbands are designed to fit your device without a case to ensure that the phone functions properly when inside the armband. Gear Beast Premium Armbands can be used with a screen protector on the phone.

Q. Can I use the touch screen on my device while it is in the Gear Beast Premium Armband?

A. Gear Beast Premium Armbands are made to allow access to the screen of the smartphone while in the armband.

Q. Do I have access to the volume and unlock buttons while the phone is in the Gear Beast Premium Armband?

A. Gear Beast Premium Armbands are made to maintain the functionality of the smartphone including the volume and unlock buttons while in the armband. There are not specific cutouts for these buttons however they can be operated through the material of the armband.

Q. How are earbuds connected to the phone while the phone is in the Gear Beast Premium Armband?

A. Gear Beast Premium Armbands have cutouts that allow you to access the headphone jack through the armband.

Q. What is the warranty on the Gear Beast Premium Armbands?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast Deluxe Armbands

Q. Can Gear Beast Deluxe Armbands be used with a phone in a case?

A. Gear Beast Deluxe Armbands are designed to fit your device without a case to ensure that the phone functions properly when inside the armband. We do offer our Case Compatible line of armbands that are compatible with cases such as OtterBox and LifeProof.

Q. What devices are the Gear Beast Deluxe Armbands compatible with?

A. There are several models of Gear Beast Deluxe Armbands. Each has multiple compatibilities. Please review the product page to determine which armband is compatible with your specific phone.

Q. What size arms do the Gear Beast Deluxe Armbands fit?

A. Gear Beast Deluxe Armbands have a Multi-Position Strap that fits arms with circumference of 7 to 16 inches. Arms of 16 to 20 inches require the use of an Armband Strap Extender which is sold separately. For larger arms we recommend our Premium Armbands.

Q. What activities are compatible with the Gear Beast Deluxe Armbands?

A. Gear Beast Deluxe Armbands are made from material that does not stretch making it better suited for activities like running, hiking and biking than activities that require flexing like weight lifting. For activities requiring flexibility the Gear Beast Silicone Armband would be more appropriate.

Q. What size fits in the keyholder of the Gear Beast Deluxe Armbands?

A. Gear Beast Deluxe Armbands have a Key Holder that can accommodate an individual key. The Key Holder cannot accommodate a Key Fob.

Q. Can the Gear Beast Premium Armbands hold a credit card, license or cash?

A. There is sufficient room inside the Gear Beast Deluxe Armbands to place a single credit card, license or cash between the smartphone and the armband.

Q. What materials are the Gear Beast Deluxe Armbands made from?

A. Gear Beast Deluxe Armbands are made from Nylon and Neoprene materials. Gear Beast uses both glue and stitching in the manufacturing on the Velcro strap of our Premium Armbands.

Q. What is the front of the Gear Beast Deluxe Armbands made of?

A. Gear Beast Deluxe Armbands have a heavy duty clear vinyl cover on the front to protect the smartphone while in the armband.

Q. How do you recommend cleaning the Gear Beast Deluxe Armbands?

A. Gear Beast Deluxe Armbands should be hand washed with a solution of warm water and mild detergent. They should be air-dried.

Q. Are Gear Beast Deluxe Armbands water resistant?

A. Gear Beast Deluxe Armbands are made from material that is water resistant which repels normal amounts of sweat and moisture.

Q. Are Gear Beast Deluxe Armbands waterproof?

A. Gear Beast Deluxe Armbands are made from material that is water resistant which repels normal amounts of sweat and moisture but they are not waterproof.

Q. Am I able to leave my screen protector and case on my phone while using the Gear Beast Deluxe Armband?

A. Gear Beast Deluxe Armbands are designed to fit your device without a case to ensure that the phone functions properly when inside the armband. Gear Beast Deluxe Armbands can be used with a screen protector on the phone.

Q. Can I use the touch screen on my device while it is in the Gear Beast Deluxe Armband?

A. Gear Beast Deluxe Armbands are made to allow access to the screen of the smartphone while in the armband.

Q. Do I have access to the volume and unlock buttons while the phone is in the Gear Beast Deluxe Armband?

A. Gear Beast Deluxe Armbands are made to maintain the functionality of the smartphone including the volume and unlock buttons while in the armband. There are not specific cutouts for these buttons however they can be operated through the material of the armband.

Q. How are earbuds connected to the phone while the phone is in the Gear Beast Deluxe Armband?

A. Gear Beast Deluxe Armbands have cutouts that allow you to access the headphone jack through the armband.

Q. What is the warranty on the Gear Beast Deluxe Armbands?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast Case Compatible Armbands

Q. Can Gear Beast Case Compatible Armbands be used with a phone in a case?

A. Gear Beast Case Compatible Armbands are compatible with cases such as OtterBox and LifeProof. Our Premium Armbands and Deluxe Armbands are recommended if a case is not being used.

Q. What devices are the Gear Beast Case Compatible Armbands compatible with.

A. There are several models of Gear Beast Case Compatible Armbands. Each has multiple compatibilities for phones and cases. Please review the product page to determine which armband is compatible with your specific phone.

Q. What size arms do the Gear Beast Case Compatible Armbands fit?

A. Gear Beast Case Compatible Armbands have a Multi-Position Strap that fits arms with circumference of 8 to 20 inches. Arms of 16 to 20 inches require the use of an included Armband Strap Extender. For smaller arms we recommend our Deluxe Armbands.

Q. What activities are compatible with the Gear Beast Case Compatible Armbands?

A. Gear Beast Case Compatible Armbands are made from material that does not stretch making it better suited for activities like running, hiking and biking than activities that require flexing like weight lifting. For activities requiring flexibility the Gear Beast Silicone Armband would be more appropriate.

Q. Can the Gear Beast Case Compatible Armbands hold a credit card, license or cash?

A. There is sufficient room inside the Gear Beast Case Compatible Armbands to place credit cards, license or cash between the smartphone and the armband.

Q. What materials are the Gear Beast Case Compatible Armbands made from?

A. Gear Beast Case Compatible Armbands are made from Nylon and Neoprene materials. Gear Beast uses both glue and stitching in the manufacturing on the Velcro strap of our Premium Armbands.

Q. What is the front of the Gear Beast Case Compatible Armbands made of?

A. Gear Beast Case Compatible Armbands have a heavy duty clear vinyl cover on the front to protect the smartphone while in the armband.

Q. How do you recommend cleaning the Gear Beast Case Compatible Armbands?

A. Gear Beast Case Compatible Armbands should be hand washed with a solution of warm water and mild detergent. They should be air-dried.

Q. How does the Gear Beast Case Compatible Armband protect the device from sweat/water?

A. Gear Beast Case Compatible Armbands have a Device Enclosure Flap on the top to keep your device secure and prevent moisture from entering the pocket of the armband.

Q. Are Gear Beast Case Compatible Armbands water resistant?

A. Gear Beast Case Compatible Armbands are made from material that is water resistant which repels normal amounts of sweat and moisture.

Q. Are Gear Beast Case Compatible Armbands waterproof?

A. Gear Beast Case Compatible Armbands are made from material that is water resistant which repels normal amounts of sweat and moisture but they are not waterproof.

Q. Am I able to leave my screen protector and case on my phone while using the Gear Beast Case Compatible Armband?

A. Gear Beast Case Compatible Armbands are designed to fit your device without a case to ensure that the phone functions properly when inside the armband. Gear Beast Case Compatible Armbands can be used with a screen protector on the phone.

Q. Can I use the touch screen on my device while it is in the Gear Beast Case Compatible Armband?

A. Gear Beast Case Compatible Armbands are made to allow access to the screen of the smartphone while in the armband.

Q. Do I have access to the volume and unlock buttons while the phone is in the Gear Beast Case Compatible Armband?

A. Gear Beast Case Compatible Armbands are made to maintain the functionality of the smartphone including the volume and unlock buttons while in the armband. There are not specific cutouts for these buttons however they can be operated through the material of the armband. Given that the smartphone is inside a case which is inside the armband, the functionality will be less than if the phone was not in the armband.

Q. How are earbuds connected to the phone while the phone is in the Gear Beast Case Compatible Armband?

A. Gear Beast Case Compatible Armbands have cutouts that allow you to access the headphone jack through the armband.

Q. What is the warranty on the Gear Beast Case Compatible Armbands?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast Silicone Armbands

Q. Can Gear Beast Silicone Armbands be used with a phone in a case?

A. Gear Beast Silicone Armbands must be used without a case. We do offer our Case Compatible line of armbands that are compatible with cases such as OtterBox and LifeProof.

Q. What devices are the Gear Beast Silicone Armbands compatible with.

A. Gear Beast Silicone Armbands are compatible with the iPhone 6 only.

Q. What size arms do the Gear Beast Silicone Armbands fit?

A. Gear Beast Silicone Armbands have a Multi-Position Strap that fits arms with circumference of 9 to 20 inches. Arms of 16 to 20 inches require the use of an included Armband Strap Extender. For smaller arms we recommend our Deluxe Armbands.

Q. What activities are compatible with the Gear Beast Silicone Armbands?

A. Gear Beast Premium Armbands are made from material that stretches making it well suited for all activities including running, hiking, biking and weight lifting.

Q. Can the Gear Beast Silicone Armbands hold a credit card, license or cash?

A. Gear Beast Silicone Armbands cannot hold a credit card, license or cash.

Q. How do you recommend cleaning the Gear Beast Silicone Armbands?

A. Gear Beast Premium Armbands should be hand washed with a solution of warm water and mild detergent. They should be air-dried.

Q. How does the Gear Beast Silicone Armband protect the device from sweat/water?

A. Gear Beast Silicone Armbands have a Silicone Case on the back of the phone that prevents moisture from touching the device. There is no protection on the front of the armband.

Q. Am I able to leave my screen protector and case on my phone while using the Gear Beast Silicone Armband?

A. Gear Beast Silicone Armbands can be used with a screen protector on the phone.

Q. Can I use the touch screen on my device while it is in the Gear Beast Silicone Armband?

A. Gear Beast Silicone Armbands are made to allow access to the screen of the smartphone while in the armband.

Q. Do I have access to the volume and unlock buttons while the phone is in the Gear Beast Silicone Armband?

A. Gear Beast Silicone Armbands are made to maintain the functionality of the smartphone including the volume and unlock buttons while in the armband.

Q. How are earbuds connected to the phone while the phone is in the Gear Beast Silicone Armband?

A. Gear Beast Silicone Armbands have cutouts that allow you to access the headphone jack through the armband.

Q. What is the warranty on the Gear Beast Silicone Armbands?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearWallet

Q. What devices are the GearWallet LRG and XLG Armband compatible with?

A. The GearWallet LRG is specifically designed for screen sizes from 4.3" to 5.1" including the Apple iPhone 6, 5S, Samsung Galaxy S6, S6 Edge and more.

The GearWallet XLG is specifically designed for screen sizes from 4.3" to 5.5” including the Apple iPhone 6 Plus, Galaxy Note 4, Samsung Galaxy S6, S6 Edge and more.

Q. Can the GearWallet Armband be used with a phone in a case?

A. The GearWallet is compatible with cases including Otterbox Defender, Commuter, Lifeproof , Spigen Tough Armor, Luvitt Ultra Armor, iBlason Armobox, Supcase, New Trent Trentium, Battery Cases and many more and of course, Gear Beast.

Q. What size arms does the GearWallet Armband fit?

A. The GearWallet has a Multi-Position Strap that fits arms with circumference of 8 to 20 inches. Arms of 16 to 20 inches require the use of an included Armband Strap Extender.

Q. What activities are compatible with the GearWallet Armband?

A. The GearWallet is weather, dirt and sweat-resistant to endure the toughest runs, hikes, walks, biking/cycling adventures or trips to the amusement park.

Q. Can the GearWallet Armband hold a credit card, license or cash?

A. The GearWallet has plenty of room to carry your keys, credit cards, IDs, cash, lip balm, sunscreen, Epi-Pen, Inhaler and/or other essentials in addition to your smartphone.

Q. What materials is the GearWallet Armband made from?

A. The GearWallet is made of high quality ultra-soft flexible neoprene, which molds to your arm for luxurious comfort. Comfort Piping™ adds an additional layer of protection eliminating skin irritation from unpadded edges that you see on less expensive armbands.

Q. What is the window on the GearWallet Armband made of?

A. The GearWallet has a heavy duty clear vinyl cover on the front to protect the smartphone while in the armband.

Q. How do you recommend cleaning the GearWallet Armband?

A. The GearWallet should be hand washed with a solution of warm water and mild detergent. It should be air-dried.

Q. How does the GearWallet Armband protect the device from sweat/water?

A. The GearWallet has a moisture barrier between your arm and the device pocket to prevent moisture from entering the pocket.

Q. Is the GearWallet Armband water resistant?

A. The GearWallet pocket is weather, dirt and sweat-resistant but it is not waterproof.

Q. Is the GearWallet Armband waterproof?

A. The GearWallet is made from material that is water resistant which repels normal amounts of sweat and moisture but it is not waterproof.

Q. Am I able to leave my screen protector and case on my phone while using the GearWallet Armband?

A. The GearWallet has plenty of room to carry your phone with the case and screen protector on. However, you may lose some touch sensitivity depending on the thickness of the screen protector (especially thicker glass screen protectors).

Q. Can I use the touch screen on my device while it is in the GearWallet Armband?

A. GearWallet is made to allow access to the screen of the smartphone while in the armband however, you may lose some touch sensitivity depending on the thickness of the screen protector (especially thicker glass screen protectors).

Q. Do I have access to the volume and unlock buttons while the phone is in the Case Compatible Armband?

A. The GearWallet is made to maintain the functionality of the smartphone including the volume and unlock buttons while in the armband. There are not specific cutouts for these buttons however they can be operated through the material of the armband. Given that the smartphone is inside a case, which is inside the armband, the functionality will be less than if the phone was not in the armband.

Q. How are earbuds connected to the phone while the phone is in the Case Compatible Armband?

A. The GearWallet has audio cutouts at the bottom of the pocket for phones with audio ports on the bottom of the phone. For phones with headphone jacks on top of the phone, the ports can be accessed through the zipper top.

Q. What is the warranty on the GearWallet Armband?

A. All Gear Beast products come with a Lifetime Warranty.

CABLES

Q. What devices are Gear Beast Lightning Cables compatible with?

A. All Gear Beast Lightning Cables are compatible with the Apple iPhone 6 / iPhone 6 Plus / iPhone 5 / iPhone 5c / iPhone 5s, / iPad mini / iPad mini 2 / iPad mini 3 / iPad with Retina display / iPad Air / iPad Air 2 / iPod Touch 5th Generation / iPod Nano 7th Generation.

Q. Are Gear Beast Lightning Cables compatible with the most recent iOS updates?

A. Gear Beast Lightning Cables are compatible with the latest iOS updates.

Q. Are Gear Beast Lightning Cables MFI (Made for Apple) Certified?

A. Gear Beast Lightning Cables are MFI (Made for Apple) Certified by Apple. The certification is listed under the names of the factories that build them for us.

Q. Why do I get an error message when I use the Gear Beast Lightning Cables if they are MFI Certified?

A. Gear Beast is an Apple Certified Supplier using only authentic Lightning Connectors on our cables, which are built to Apple specifications. All of our cables are tested during production to work with the current IOS and specifications provided by Apple. The Lightning Connector contains advanced semiconductor technology, which is different than most other cable products. In our experience there are several external factors, which may cause a non-compatibility error resulting in such a message appearing on the screen of a device. If you have experienced such a problem with the cable presenting a non-compatibility message please try using an alternate power supply; upgrade to the latest version of IOS for your device; and restart your device.

Q. What are the power requirements for a Gear Beast Lightning Cable?

A. Gear Beast Lightning Cables do not have power requirements however Apple devices do have power requirements to fully charge them in the time estimated by Apple. The power requirement for an iPhone is 1.0 Amps; the power requirement for an iPad is 2.4 Amps. Please visit apple.com for additional power specifications.

Q. Is the pin on the Gear Beast Lightning Connector two-sided?

A. All Gear Beast Lightning Cables utilize reversible lightning connectors.

Q. What are the dimensions of the Gear Beast Lighting Cable connector? Are they the same as Apple

A. The Gear Beast Lighting connector molding dimensions of 9.0mm x 5.3mm are similar to Apple original cables.

Q. Will Gear Beast Lightning Cables work with all cases?

A. Gear Beast Lightning Cables fit most major brands of phone cases including Gear Beast, OtterBox (excluding Preserver for iPhone 5) and LifeProof (excluding FRE Series for iPhone 6).

Q. Do Gear Beast Lightning Cables come with a wall-charging cube?

A. Gear Beast Lightning Cables do not ship with a wall or car charger but are compatible with all USB wall and car chargers. Please make certain that the voltage of the charger you are using is appropriate to charge or power the device you are connecting to with the Gear Beast Lightning Cable.

Q. What colors and sizes are the Gear Beast Lighting Cables available in?

A. You can find our full assortment of colors and lengths at www.gearbeast.com

Q. What is the warranty on the Gear Beast Lightning Cables?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

CASES

Gear Beast GearJelly Air Cases

Q. What is the thickness of the Gear Beast GearJelly Air Case?

A. The Gear Beast GearJelly Air Case is .7mm thick.

Q. Is the Gear Beast GearJelly Air Case flush with the smartphone camera lens?

A. The Gear Beast GearJelly Air Case for iPhone 6 & iPhone 6 Plus is flush with the camera lens. The camera lens will protrude through the case slightly. The camera lens on iPhone 6 (4.7) & iPhone 6 Plus (5.5) protrudes .8 mm from the back of the phone. The Gear Beast GearJelly Air for Galaxy S6 does not sit flush with the camera lens. The case has a raised bezel around the camera lens to protect the camera lens when the phone is placed on a table or flat surface.

Q. Does the Gear Beast GearJelly Air Case allow access to all ports and buttons?

A. Gear Beast GearJelly Air Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. What materials are the Gear Beast GearJelly Air Case made from?

A. Gear Beast GearJelly Air Cases are made from Thermoplastic Polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion.

Q. Can the Gear Beast GearJelly Air Case be used in conjunction with a Screen Protector?

A. The Gear Beast GearJelly Air Cases are compatible with most screen protectors that are manufactured to be used with a smartphone case. Screen protectors that are "edge-to-edge" may be incompatible with the GearJelly Air Cases.

Q. What is the warranty on the Gear Beast GearJelly Air Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearJelly Case

Q. What is the thickness of the Gear Beast GearJelly Case?

A. The Gear Beast GearJelly Case is 1.1mm thick.

Q. Is the Gear Beast GearJelly Case flush with the smartphone camera lens?

A. The Gear Beast GearJelly Case is not flush with the camera lens. The camera lens will not protrude through the back of the case. The camera lens on iPhone 6 (4.7) & iPhone 6 Plus (5.5) protrudes .8 mm from the back of the phone.

Q. Does the Gear Beast GearJelly Case allow access to all ports and buttons?

A. Gear Beast GearJelly Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. What materials are the Gear Beast GearJelly Case made from ?

A. Gear Beast GearJelly Cases are made from Thermoplastic Polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion.

Q. Can the Gear Beast GearJelly Case be used in conjunction with a Screen Protector?

A. The Gear Beast GearJelly Cases are compatible with screen protectors that are manufactured to be used with a smartphone case.

Q. What is the warranty on the Gear Beast GearJelly Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearJelly Armor Case

Q. What is the thickness of the Gear Beast GearJelly Armor Case?

A. The Gear Beast GearJelly Armor Case is 1.05mm thick.

Q. Is the Gear Beast GearJelly Armor Case flush with the iPhone 6 camera?

A. The Gear Beast GearJelly Armor Case is flush with the camera lens. The camera lens will not protrude through the back of the case. The camera lens on iPhone 6 (4.7) & iPhone 6 Plus (5.5) protrudes out from the back of the phone .8 mm.

Q. Does the Gear Beast Gear Jelly Armor Case allow access to all ports and buttons?

A. Gear Beast GearJelly Armor Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. What materials are the Gear Beast GearJelly Armor Case made from?

A. The rails of the Gear Beast GearJelly Armor case are made from Thermoplastic Polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion. The back of the case is made from Transparent Polycarbonate with useful features including scratch and impact resistance.

Q. Can the Gear Beast Gear GearJelly Armor Case be used in conjunction with a Screen Protector?

A. The Gear Beast GearJelly Armor Cases are compatible with screen protectors that are manufactured to be used with a smartphone case.

Q. What is the warranty on the Gear Beast GearJelly Armor Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearHybrid Case

Q. What is the thickness of the Gear Beast GearHybrid Case?

A. The Gear Beast GearJelly Case for iPhone 6 is 2.78 mm. The Gear Beast GearJelly Case for iPhone 6 Plus is 3.45 mm thick.

Q. Is the Gear Beast GearHybrid Case flush with the iPhone 6 camera?

A. The Gear Beast GearHybrid Case is flush with the camera lens. The camera lens will not protrude through the back of the case. The camera lens on iPhone 6 (4.7) & iPhone 6 Plus (5.5) protrudes out from the back of the phone .8 mm.

Q. Does the Gear Beast GearHybrid Case allow access to all ports and buttons?

A. Gear Beast GearHybrid Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. What materials are the Gear Beast GearHybrid Case made from?

A. The inside of the Gear Beast GearHybrid Case is made from Thermoplastic polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion. The external outer shell is made from Polycarbonate (PC) with useful features including scratch and impact resistance.

Q. Can the Gear Beast GearHybrid Case be used in conjunction with a Screen Protector?

A. The Gear Beast GearHybrid Cases are compatible with screen protectors that are manufactured to be used with a smartphone case.

Q. What is the warranty on the Gear Beast GearHybrid Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearAluminum Case

Q. What is the thickness of the Gear Beast GearAluminum Case?

A. The Gear Beast GearAluminum Case is 3.22 mm thick.

Q. Is the Gear Beast GearAluminum Case flush with the iPhone 6 camera?

A. The Gear Beast GearAluminum Case is flush with the camera lens. The camera lens will not protrude through the back of the case. The camera lens on iPhone 6 (4.7) & iPhone 6 Plus (5.5) protrudes out from the back of the phone .8 mm.

Q. Does the Gear Beast GearAluminum Case allow access to all ports and buttons?

A. Gear Beast GearAluminum Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. What materials are the Gear Beast GearAluminum Case made from?

A. The inside of the Gear Beast GearAluminum Case is made from Thermoplastic polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion. The external outer shell is made from Polycarbonate (PC) with useful features including scratch and impact resistance. The accenting metal is made from Aluminum.

Q. Can the Gear Beast GearAluminum Case be used in conjunction with a Screen Protector?

A. The Gear Beast GearAluminum Cases are compatible with screen protectors that are manufactured to be used with a smartphone case.

Q. What is the warranty on the Gear Beast GearAluminum Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearFolio Wallet

Q. What is the thickness of the Gear Beast GearFolio Wallet?

A. The Gear Beast GearFolio Wallet is 2.14 mm thick.

Q. Is the Gear Beast GearFolio Wallet flush with the iPhone 6 camera?

A. The Gear Beast GearFolio Wallet is flush with the camera lens. The camera lens will not protrude through the back of the case. The camera lens on iPhone 6 (4.7) & iPhone 6 Plus (5.5) protrudes out from the back of the phone .8 mm.

Q. Does the Gear Beast GearFolio Wallet allow access to all ports and buttons?

A. Gear Beast GearFolio Wallets are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. What materials are the Gear Beast GearFolio Wallet made from?

A. The Gear Beast GearFolio Wallet is wrapped with a premium synthetic leather over an inner case made from Thermoplastic polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion.

Q. Does the Gear Beast GearFolio Wallet have a built-in stand?

A. The Gear Beast GearFolio Wallet does not have a built-in stand.

Q. Other than the phone, what else does the Gear Beast GearFolio Wallet hold?

A. The Gear Beast GearFolio Wallet can hold two standard size Credit Cards or Identification Cards in addition to cash in the rear money slot.

Q. Can the Gear Beast GearFolio Wallet be used in conjunction with a Screen Protector?

A. The Gear Beast GearFolio Cases are compatible with screen protectors that are manufactured to be used with a smartphone case.

Q. What is the warranty on the Gear Beast GearFolio Wallet?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearShield Case

Q. What is the thickness of the Gear Beast GearShield Case?

A. The thickness of the Gear Beast GearShield Case varies by phone: ● Nexus 5 – 1.22 mm ● Note 3 – 2.08 mm ● GS5 – 1.6 mm ● GS4 – 1.65 mm ● iP5 – 2.1 mm

Q. What materials are the Gear Beast GearShield Cases made from?

A. The Rails of the Gear Beast GearShield Cases are made from Thermoplastic Polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion. The Back of the case is made from transparent Polycarbonate with useful features including scratch and impact resistance. The Front Screen is made from thin Thermoplastic Polymer (PET).

Q. Is the Gear Beast GearShield Case scratch resistant?

A. The Gear Beast GearShield case is scratch resistant and will withstand scratching from normal everyday use.

Q. Is the back of the case on the Gear Beast GearShield case clear?

A. The back of the Gear Beast GearShield Case is clear.

Q. Is the Gear Beast GearShield Case for the Galaxy S4 smartphone compatible with Galaxy S4 Active?

A. No the Gear Beast GearShield Case w/ Built-in Screen Protector and Back Cover for Samsung Galaxy S4 is NOT compatible with the Galaxy S4 Active.

Q. Is the Gear Beast GearShield Case for the Galaxy S4 smartphone compatible with the Galaxy S3 Mini ?

A. No the Gear Beast GearShield Case w/ Built-in Screen Protector and Back Cover for Samsung Galaxy S4 is NOT compatible with the Galaxy S3 Mini.

Q. Does the Gear Beast GearShield Case allow access to all ports and buttons?

A. Gear Beast GearShield Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. Is there access to the stylus of the Samsung Note 3 smartphone when using the Gear Beast GearShield Case?

A. There is a port on the Gear Beast GearShield Case to access the stylus.

Q. Does the smartphone screen retain its touch sensitivity when used with the Gear Beast GearShield Case?

A. The Gear Beast GearShield Case offers exceptional sensitivity provided that you do not place an additional screen protector between the case and your smartphone.

Q. How do u clean the built-in screen protector of the Gear Beast GearShield Case?

A. The screen protector and back cover of the Gear Beast GearShield Case can be cleaned like any screen protector or can be removed and cleaned more thoroughly.

Q. Does the built-in screen protector cover of the Gear Beast GearShield case cover the home button?

A. The Gear Beast GearShield Case has a cutout for the home button to allow access.

Q. Can photos be put under the clear back of the Gear Beast GearShield Case to personalize the phone?

A. It is not recommended to place anything between the Gear Beast GearShield Case and the phone as it may negatively impact the fit.

Q. Does the Gear Beast GearShield Case replace the back of my phone?

A. The back cover of the phone is not replaced by the Gear Beast GearShield case – it remains on.

Q. What is the warranty on the Gear Beast GearShield Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearShield Armor Case

Q. What is the thickness of the Gear Beast GearShield Armor Case?

A. The Gear Beast GearShield Armor Case for Samsung Galaxy S5 is 2.26 mm thick.

Q. Does the Gear Beast GearShield Armor Case allow access to all ports and buttons?

A. Gear Beast GearShield Armor Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. What materials are the Gear Beast GearShield Armor Cases made from?

A. The Rails of the Gear Beast GearShield Cases are made from Thermoplastic Polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion. The Inside and Back of the case is made from transparent Polycarbonate with useful features including scratch and impact resistance.

Q. Can the Gear Beast GearShield Armor Case be used in conjunction with a Screen Protector?

A. The Gear Beast GearShield Armor Cases are compatible with screen protectors that are manufactured to be used with a smartphone case.

Q. What is the warranty on the Gear Beast GearShield Armor Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearFolio Case

Q. What is the thickness of the Gear Beast GearFolio?

A. The Gear Beast GearFolio is 2.14 mm thick.

Q. What materials are the Gear Beast GearFolio Case made from?

A. The Gear Beast GearFolio Wallet is wrapped with a premium synthetic leather over an inner case made from Thermoplastic polyurethane (TPU) which has properties including elasticity, transparency, and resistance to oil, grease and abrasion.

Q. Does the Gear Beast GearFolio Case allow access to all ports and buttons?

A. Gear Beast GearFolio Cases are precision designed for easy access to the microphone, volume and power buttons as well as all ports.

Q. Does the Gear Beast GearFolio Case have a built-in stand?

A. The Gear Beast GearFolio Case does have a built-in stand.

Q. Other than the phone, what else does the Gear Beast GearFolio Case hold?

A. The Gear Beast GearFolio Case does not hold anything other than the phone.

Q. Can the Gear Beast GearFolio Case be used in conjunction with a Screen Protector?

A. The Gear Beast GearFolio Cases are compatible with screen protectors that are manufactured to be used with a smartphone case.

Q. What is the warranty on the Gear Beast GearFolio Case?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

CLEANING PRODUCTS

Q. Do Gear Beast Cleaning Products have a strong smell?

A. Gear Beast Cleaning Products have minimal scent.

Q. What are the ingredients of the Gear Beast Cleaning Products?

A. The key ingredients of the Gear Beast Cleaning Products are Deionized water and proprietary polymers.

Q. Can I use the Gear Beast Screen Cleaner on my TV and Laptop as well as my iPhone and iPad?

A. Gear Beast Cleaning Products use an anti-static, alcohol and ammonia-free solution that allow you to safely clean, protect, and preserve your LCD, Plasma, HDTV and CRT displays as well as your smartphones, tablet computers, iPod/MP3 Players, Digital Cameras and Camcorders, Scanners, PDA's, GPS Screens, Portable DVD Players, DVD's, and CD's.

Q. Why shouldn’t I use a Glass Cleaner to clean the LCD display of my laptop or desktop?

A. Glass cleaner is made with alcohol and ammonia, which will damage any LCD screen. LCD display screens are made of plastic. Plastics and Computer manufacturers consistently do not recommend alcohol or ammonia-based cleaners. Repeated applications of alcohol on plastic may turn your screen surface yellow, make it brittle, and can cause stress cracking on your screen surface.

Q. What makes the Gear Beast Screen Cleaners unique?

A. Gear Beast Screen Cleaners are specially formulated to safely clean and renew touch screen surfaces with a non-toxic, non-damaging, liquid polymer-based solution. Our solution lifts and dissolves surface contaminants, fingerprints, and floating debris off the screen surface leaving an anti-static coating, which dramatically reduces surface friction, resists fingerprinting and provides a renewable protective screen barrier without compromising touchscreen sensitivity.

Q. Why do I need a special cleaner for my new High Definition Display Screen? The owner’s manual specifically warns against using glass cleaners.

A. High Definition Display screens are made of plastic. High Definition Screen Manufacturers recommend against using alcohol or ammonia-based cleaners. Repeated application of alcohol on plastic may turn your screen surface yellow, make it brittle, and can cause stress cracking on your screen surface.

Q. Why do I need to use the Gear Beast screen cleaning solution in conjunction with the Gear Beast micro fiber Cloth?

A. Cleaning optical-grade surfaces and coatings require both a non-damaging and alcohol and ammonia free cleaner and an optical-grade polishing cloth. The Gear Beast ultra-soft, lint-free microfiber cleaning cloth safely removes fingerprints, dust and smudges without damaging sensitive touchscreens or camera lenses.

Q. Why do I see streaks on my screen and how do I remove them?

A. You may see streaks on your display if you have not polished off the Gear Beast screen cleaning solution completely. Gear Beast requires a two-step cleaning process. In order to remove the streaks, begin the cleaning process over. If using the Gear Beast spray bottle and polishing cloth: 1. Turn off your electronic device; 2. lightly mist the screen with one or two pumps of the spray fluid; 3. Using the Gear Beast polishing cloth, spread the fluid evenly around the screen using a corner of the cloth; 4. Take the remaining dry portion of the polishing cloth and polish the screen, using horizontal and vertical strokes; 5. If the cleaner is still visible on screen, continue to polish until screen is clear. If using the single-use wipes: 1. Turn off your electronic device; 2. Remove moist single-use wipe from packaging and gently wipe entire screen surface; 3. Use Gear Beast polishing cloth to gently polish surface, side to side and top to bottom; 4. If the cleaner is still visible on screen, continue to polish until screen is clear.

Q. Why do I see streaks on my screen after using single-use wipes?

A. Gear Beast screen cleaning single-use wipes are made of a non-woven material that is specifically designed to carry Gear Beast screen cleaning solution in a small, easily-transportable package. A single wipe will provide enough solution to clean up to a 17 inch display so can be used on most tablets, laptops and smartphones. Once solution is applied to screen you must use the Gear Beast microfiber polishing cloth to remove the liquid and any residual dust or dirt to prevent streaks.

Q. Can I clean my CD's and DVD’s with Gear Beast screen cleaning solution?

A. Yes. Gear Beast screen cleaning solution is great for cleaning CD’s and DVD’s. To clean: Lightly mist both sides of the disk. Using the Gear Beast microfiber cloth, polish the solution off by polishing the entire disk in straight lines (not in a circular motion). By cleaning the non-playing surface, the static charge from both sides of the disk will be removed.

Q. How do I clean my Microfiber Polishing Cloth?

A. Our microfiber polishing cloths are reusable and easy to clean. Hand wash your cloth with mild detergent or liquid dish soap and warm water, rinse well, and line dry. Do not iron.

Q. Can I clean my device while it is turned on?

A. While you can clean your device with it turned on we always recommend turning them off before cleaning for 2 reasons: 1) device screens are easier to clean when the screen has cooled down, 2) unintended “touches” on touchscreen devices, caused by the application of the solution and wiping motion, that may result in opening/closing/moving of applications or files, unintended sending or deleting of texts, emails, files, etc, and other unintended results.

Q. What is the warranty on the Gear Beast Silicone Armbands?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

RUNNING BELTS

Q. What size waist do the Gear Beast Running Belts fit?

A. Gear Beast Running Belts accommodate waists from 24 to 42 inches.

Q. How big is the pocket on the Gear Beast Running Belt?

A. Gear Beast Running Belts expand to 8 x 6 x 4 inches which accommodates most smartphones. When the phone is in the pocket there remains space to carry a key, credit cards or cash.

Q. Will the pocket on the Gear Beast Running Belt hold my smartphone?

A. The pocket on the Gear Beast Running Belt holds most smartphones including the iPhone 6, iPhone 6 Plus, Samsung Note 4 and Samsung Galaxy S5.

Q. How does the pocket on the Gear Beast Running Belt stay closed?

A. The pocket of the Gear Beast Running Belt is closed with a zipper.

Q. Is there a special hole for the earplugs?

A. There is not a specific hole for the earbuds however the earbuds can be fed through the zippered opening so you can listen to music.

Q. How much do the Gear Beast Running Belts weigh?

A. The Gear Beast Running Belt weighs under three ounces .

Q. What material are the Gear Beast Running Belts made of?

A. The Gear Beast Running Belts are made from Spandex.

Q. Will the Gear Beast Running Belts bounce while i exercise?

A. The Gear Beast Running Belts are made with a Bounce Free design to minimize activity during use.

Q. How do I clean running belt?

A. The Gear Beast Running Belt can be washed by hand in a solution of warm water and mild detergent. It should be allowed to air dry. Do not machine wash or dry.

Q. Are the Gear Beast Running Belts water resistant if you are outdoors and it starts raining?

A. Gear Beast Running Belts are water resistant to sweat and moisture.

Q. Are the Gear Beast Running Belts waterproof?

A. Gear Beast Running Belts are water resistant to sweat and moisture but not waterproof.

Q. What is the warranty on the Gear Beast Running Belts?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

MOUNTS

Tablet Mount

Q. What devices is the Gear Beast Tablet mount compatible with?

A. The Gear Beast Tablet Mount is compatible with 7 -10 inch tablets including iPad 2,3,4, iPad Air, iPad Air 2, iPad Mini, Samsung Galaxy Tab, Galaxy Note 10.1 and 8.4, Google Nexus 7, ASUS Transformer Book, Asus Memo Pad, Microsoft Surface, Dell Venue, Lenovo Idea Tab, Sony Xperia, and Acer Iconia Tab

Q. How far can the brackets of the Gear Beast Tablet extend?

A. Gear Beast Tablet racket arms can be adjusted from 4 ¼ inches to 7 ¾ inches height to accommodate most tablets (including 7 inch tablets) in landscape position.

Q. Will the Gear Beast Tablet mount work if I have a case on my tablet?

A. The Gear Beast Secure Grip Universal Headrest Tablet Mount is designed to fit tablets (with or without cases) up to ⅞ inch thick. While this will accommodate most tablets with a folio case (with the folio cover folded back) it will not support thicker protective cases like Otterbox Defender.

Q. Can the Gear Beast Tablet mount be adjusted to allow for different viewing angles?

A. The Ball in socket head of the Gear Beast Tablet Mount allows for 360 degree rotation of the tablet and adjustable tilt to create the best viewing angle of the tablet screen. Once adjusted the locking wheel adjusted assures tablet will remain in place.

Q. How hard is it to install the Gear Beast Tablet Mount? What size headrests posts can the Gear Beast Tablet Mount attach to?

A. Mounting clasps can be securely attached to headrest posts 4 ¾ inches to 8 ¾ inches wide. The Mounts install and detaches easily WITHOUT THE USE OF TOOLS.

Q. What are the Gear Beast Tablet Mounts made of?

A. The Gear Beast Tablet Mounts are made of durable ABS plastic that holds up to wear and tear. Rubber interior padding protects tablet from scratches and prevents slipping.

Q. What is the warranty on the Gear Beast Silicone Armbands?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Bicycle Mount

Q. What devices is the Gear Beast Bicycle Mount compatible with?

A. The Gear Beast Bicycle Mount is compatible with iPhone 6, 5, 5S, 5C, 4, 4S; Samsung Galaxy S5, S4, S3; and other Smartphones up to 5.7" including LG, Google Nexus, Nokia Lumina, Sony Xperia, and Motorola Moto.

Q. How far do the brackets of the Gear Beast Bicycle Mount extend?

A. The bracket arms of the Gear Beast Bicycle Mount can be adjusted to 4 inches wide to accommodate most smartphones with displays up to 5.7 inches with case installed (Gear Beast always suggests using protective cases when using a phone during outdoor activities)

Q. Can the Gear Beast Bicycle Mount work with other vehicles?

A. The Gear Beast Bicycle Mount can be mounted to any bicycle, motorcycle, scooter, golf cart, stroller or other vehicle with a handlebar or push bar with a diameter of up to 1 inch.

Q. Is the Gear Beast Bicycle Mount compatible with a phone in a case?

A. The Gear Beast Bicycle Mount is compatible with a most cases including Otterbox Defender and Commuter cases (Gear Beast always suggests using protective cases when using a phone during outdoor activities)

Q. Can the Gear Beast Bicycle Mount be adjusted to allow for different viewing angles?

A. The Gear Beast Bicycle Mount is equipped with a cradle that has 360 degree rotation capability and a foldable leg. Adjust holder horizontally or vertically depending on desired viewing.

Q. How hard is it to install the Gear Beast Bicycle Mount? What size handlebars can the Gear Beast Bicycle Mount attach to?

A. The Gear Beast Bicycle Mount is easy to install and remove with NO TOOLS REQUIRED. The heavy duty handlebar grip has turn-lock knob (similar to bicycle quick release) to ensure a tight fit and will accommodate and handlebar with a diameter up to 1 inch.

Q. What material is the Gear Beast Bicycle Mount made from?

A. The Gear Beast Bicycle Mount is made of durable ABS plastic that holds up to wear and tear. Rubber padding protects phone from scratches and prevents slipping

Q. What is the warranty on the Gear Beast Bicycle Mount?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Waterproof Bicycle Mount

Q. What devices are the Gear Beast Waterproof Bicycle Mount compatible with?

A. The Gear Beast Waterproof Bicycle Mount is designed to hold iPhone 6 and can accommodate other smartphones with up to 4.8-inch displays. It is compatible with Apple iPhone 6, 5, 5s 5c; 4; 4s;Blackberry Z10, Q10, Q5, Classic; Motorola Moto; HTC One, One Mini, One Mini 2, One Remix; HTC Droid DNA; HTC Desire 526G+, 510, 326G; Samsung Galaxy Alpha, S5 Mini; S4 Mini; S3 Mini; Nokia Lumia 1020, 73, 730, 720, 635, 630, 625, 530, 520; Sony Xperia M; M2, E3, Z3 Compact, E1, L, Z1, ZR and Others.

Q. Can I use my phone when it is in the pouch?

A. The pouch is built with a specially designed window that allows for full touchscreen functionality.

Q. Does the Gear Beast Waterproof Bicycle Mount work with other vehicles?

A. The Gear Beast Waterproof Bicycle Mount can be mounted to any bicycle, motorcycle, scooter, golf cart, stroller or other vehicle with a handlebar or push bar with a diameter of up to 1 inch.

Q. How do you attach the Gear Beast Waterproof Bicycle Mount to the Mounting Bracket to keep them from coming apart? How do you separate the two pieces?

A. To securely attach the handlebar mounting bracket to the waterproof pouch so that they will not separate during use please take the following steps: 1) position the widest portion of the four L-shaped slots on the back of the case with the four L- shaped plastic poles on the face of the mounting bracket; 2) place thumb at bottom of mounting bracket and push up firmly until poles slide into narrow part of slots. You should hear a snap or click. It will take more than moderate pressure to snap the pieces together. Please note that you do not need to glue, tape, use Velcro or otherwise use another substance to create a secure connection between the two pieces.

In order to detach the waterproof pouch from the mounting bracket take the following steps: 1) holding pouch in one hand and mounting bracket in the other, place thumb of hand holding mounting bracket at top of bracket and push down firmly until four L-shaped poles slide down into widest part of L-shaped slots on the pouch; 2) detach pouch from mounting bracket. Again, it will take moderate pressure to detach the two pieces.

Q. Is the Gear Beast Bicycle Mount compatible with a phone in a case?

A. The Gear Beast Bicycle Mount is compatible with most cases including Otterbox Defender and Commuter cases (Gear Beast always suggests using protective cases when using a phone during outdoor activities). The waterproof pouch ships with inserts to allow the user to create the best fit for their particular phone/case combination.

Q. Can the Gear Beast Waterproof Bicycle Mount be adjusted to allow for different viewing angles?

A. The Gear Beast Bicycle Mount is equipped with a pouch that has 360 degree rotation capability. This allows you to adjust the holder horizontally or vertically depending on your desired viewing.

Q. How hard is it to install the Gear Beast Waterproof Bicycle Mount? What size handlebars can the Gear Beast Bicycle Mount attach to?

A. The Gear Beast Bicycle Mount is easy to install and remove with NO TOOLS REQUIRED. The heavy duty handlebar grip has turn-lock knob (similar to bicycle quick release) to ensure a tight fit and will accommodate any handlebar with a diameter up to 1 inch.

Q. Is the phone pouch that comes with the Gear Beast Waterproof Bicycle Mount completely waterproof?

A. The pouch is water resistant and not designed to be submersed in water. The water resistant pouch keeps your devices sealed from water, dust, dirt and sand.

Q. Will the Gear Beast Waterproof Bicycle Mount damage or scratch my handlebar?

A. The GearBeast Waterproof Bike Mount has a textured rubber lining which not only provides additional grip to the handlebar but also prevents potential scratches and damage to your bicycle or stroller.

Q. What is the warranty on the Gear Beast Waterproof Bicycle Mount?

A. All Gear Beast products come with a Lifetime Warranty.

Air Vent Car Mount

Q. What devices is the Gear Beast Air Vent Car Mount compatible with?

A. The Gear Beast Air Vent Car Mount is compatible with devices with displays up to 5.7 inches including iPhone 6, 5, 5S, 5C, 4, 4S; Samsung Galaxy S5, S4, S3 ,and other phones from HTC, LG, Google Nexus, Nokia, Sony and Motorola.

Q. How far can the brackets of the Gear Beast Air Vent Car Mount extend?

A. The Adjustable Arms of the Gear Beast Air Vent Car Mount open from 2.5" to 3.5" wide to accommodate a wide range of mobile phones, GPS, MP3 players and other mobile devices.

Q. Can the Gear Beast Air Vent Car Mount work with my car/truck vents?

A. The Gear Beast Air Vent Car Mount is designed to work with all vehicle air vents that have a horizontal orientation. The mount will not work with vehicle air vents that have a vertical orientation.

Q. Will the Gear Beast Air Vent Car Mount work if I have a case on my phone?

A. The Gear Beast Air Vent Car Mount can hold up to a 5.7" phone display with a case installed including Otterbox Defender and Commuter cases.

Q. Can the Gear Beast Air Vent Car Mount be adjusted to allow for different viewing angles?

A. The phone cradle of the Gear Beast Air Vent Car Mount can be rotated 360 degrees to allow you to switch between landscape and portrait orientation and then lock into place to make sure phone stays secure.

Q. How hard is it to install the Gear Beast Air Vent Car Mount?

A. The Gear Beast Air Vent Car Mount is easy to install and remove with NO TOOLS REQUIRED.

Q. What material is the Gear Beast Air Vent Car Mount made from?

A. The Gear Beast Air Vent Car Mount is made from durable ABS plastic that holds up to wear and tear. Rubber padding protects phone from scratches and prevents slipping.

Q. What is the warranty on the Gear Beast Air Vent Car Mount?

A. All Gear Beast products come with a Lifetime Hassle Free Warranty.

Gear Beast GearPole

Q. How far does the GearPole extend?

A. The GearPole will extend up to 40 ¼ inches.

Q. Is the GearPole compact?

A. The GearPole contracts down to only 15 ½ ” (just over a foot) so you can bring it anywhere.

Q. Will the GearPole fit my device with a case?

A. The GearPole is compatible with smartphones with screens up to 5.7 inches and can be used even if the phone is in a ruggedized case such as an OtterBox case.

Q. Is the GearPole durable? Will it bend?

A. The GearPole is constructed of high-grade aluminum, and is designed to accommodate larger heavier phones. It will not bend or topple over when using larger format Apple or Android devices.

Q. Why does my Android Phone lens zoom when I press the shutter button?

A. On some android phones, the shutter button will engage the zoom feature versus snapping a photo. To correct this please adjust your smartphone’s settings as follows:

1. Go to “Camera Settings”

2. “The Volume Key” (Most of the time this option is under the “More Options” tab)

3. Select “Take Picture”

Q. Why does my Android Phone go into photo preview mode after I take a picture?

A. Some android phones, as a default setting enable the “Review Mode”. When “Review Mode” is active, the phone will display the image or video immediately after it is taken. To correct this please adjust your smartphone’s settings as follows:

1. Go to “Camera Settings”

2. “Review pics/videos” (Most of the time this option is under the “More Options” tab)

3. Disable this feature

Q. What is the warranty on the GearPole?

A. All Gear Beast products come with a Lifetime Warranty.

SCREEN PROTECTORS

Q. What is the best way to install the Gear Beast GearShield Glass Screen Protectors?

A. We recommend following the installation instructions on the back of the package or visiting the Installation section of this website for detailed instructions.

Q. What is the thickness of the Gear Beast GearShield Glass Screen Protectors?

A. Gear Beast GearShield Glass Screen Protectors are 0.33mm thick with rounded edges makes the screen protector virtually invisible on your phone.

Q. Do Gear Beast GearShield Glass Screen Protectors cover the entire screen of the phone?

A. Gear Beast GearShield Glass Screen Protectors cover as much of the phone as possible but due to the rounded edges of the iPhone 6 and iPhone 6 Plus they do not go all the way to the edge of the phone.

Q. What type of glass are the Gear Beast GearShield Glass Screen Protectors made from?

A. Gear Beast GearShield Glass Screen Protectors are made from premium tempered glass for the highest transparency to maintain HD Resolution.

Q. How much protection do the Gear Beast GearShield Glass Screen Protectors provide?

A. Gear Beast GearShield Glass Screen Protectors have a Scratch Resistant (9H) coating that shields your screen against scuffs, scratches, and daily wear & tear, from repetitive writing and tapping.

Q. Will the Gear Beast GearShield Glass Screen Protectors hinder the sensitivity of the touchscreen?

A. Gear Beast GearShield Glass Screen Protectors have a smooth outer surface that simulates the feel and function of the phone display while maintaining touchscreen sensitivity like the device was uncovered.

Q. What type of adhesive is used to hold the Gear Beast GearShield Glass Screen Protector in place?

A. Gear Beast GearShield Screen Protectors use top quality adhesives to allow for easier installation and removal without residue.

Q. Can the Gear Beast GearShield Screen Protectors be easily removed without leaving any residue on the glass?

A. Yes Gear Beast GearShield Screen Protectors can be easily removed without leaving any residue on the glass.

Q. What is the warranty on the Gear Beast GearShield Screen Protectors?

A. All Gear Beast products come with a Lifetime Warranty.